LEARNING PLATFORM PRIVACY POLICY
360 Health & Performance, Learning Platform Privacy Policy
360 OS Global Ltd
Effective Date: 1 September 2026
This notice explains how we handle personal information on learn.360healthperformance.com and in 360 OS‚ Level I, Level II, the Private Member Platform and related Thinkific learning services (the Learning Services).
360 OS Global Ltd is a private company limited by shares, registered in England and Wales under company number 17428835. Registered office: International House, 36-38 Cornhill, London, EC3V 3NG, United Kingdom. We trade as 360 Health & Performance and are the controller of the personal information covered by this policy.
The 360 Health & Performance App and other Digital Services are described in the Privacy Policy on 360healthperformance.com. That policy applies to the public website and Coaching Practice Scorecard. This page covers the Learning Platform.
Questions or privacy requests: [email protected]
1. Who we are
360 OS Global Ltd
Company number 17428835
International House, 36-38 Cornhill
London, EC3V 3NG
United Kingdom
Email: [email protected]
2. What we collect on the Learning Platform
- Name, email, profession, country and account details
- Enrolment, progress, assessments, certification status and community activity
- Support messages and survey responses
- Technical data such as IP address, device and usage logs
- Payment status (card details are handled by the payment provider, not stored by us)
Do not put health records, biometric data, PHI, patient identifiers or identifiable client or patient case material into Thinkific, a course, assignment, quiz, community or support message. The Learning Services are not a clinical system and we do not enter a HIPAA Business Associate Agreement for them.
3. How we use it
We use this information to deliver programmes, record progress, issue or verify certification, support you, secure the platform, meet legal duties, and improve the Learning Services. We do not sell personal information. We do not use Learning Platform data for targeted health advertising.
Legal grounds include contract, legitimate interests in running a secure education service, legal obligation, and consent where required (for example some marketing).
4. Sharing
We share information only as needed with providers who help us operate the service, including Thinkific, payment providers and email or support tools; with advisers; or if the law requires it. We may confirm a certification status (name and designation) if a third party makes a reasonable verification request.
Thinkific and its providers may process information in Canada, the United States or other countries. Where UK data-protection law requires a transfer safeguard, we use an available lawful mechanism. These may include UK adequacy regulations, the UK Extension to the EU-US Data Privacy Framework, or contracts containing approved UK data-protection terms.
5. Retention and security
We keep account and certification records while needed to provide the service, evidence certification and meet legal duties, then delete or anonymise them. We use reasonable security measures. No system is completely secure.
6. Your rights
Depending on the circumstances, UK data-protection law may give you the right to access, correct, delete, restrict or port information, withdraw consent, or object to certain processing.
Email [email protected] with the subject, Privacy Request‚. We may need to confirm your identity. We will respond within the period UK law requires.
You can make a data-protection complaint by emailing [email protected] with Privacy Complaint in the subject line. You also have the right to complain to the Information Commissioner‚ Office (ICO), the UK data-protection regulator. You can use the ICO‚ data-protection complaint guidance, call 0303 123 1113, or write to: Information Commissioner‚ Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
You must be 18 or over. We do not knowingly collect children‚ data through the Learning Services.
7. Cookies
The Learning Platform uses cookies and similar tools needed to run the site and, where permitted, to understand use. You can control cookies in your browser. Blocking some cookies may affect login or playback.
8. Changes
We may update this notice and will change the effective date. Material changes will be notified by email or on the platform where required.
© 360 OS Global Ltd, trading as 360 Health & Performance, 2026